Rabet App Privacy Policy — How We Protect Filipino Players' Personal Data

1. Introduction

Rabet app respects the privacy of every Filipino player who registers and uses the rabet app online gaming platform at rabetapp.com. This Privacy Policy ("Policy") describes in clear Philippine English how rabet app collects, processes, stores, shares and protects personal data provided by or generated by Filipino players using the platform.

By creating a rabet app account and using any feature of the platform — including the live casino, bingo rooms, esports prediction section, VIP programme, deposit and withdrawal system, or the customer support service — you acknowledge that you have read, understood and agreed to the data practices described in this Policy. This Policy should be read together with the rabet app Terms and Conditions and the Responsible Gaming Policy.

Rabet app is the data controller responsible for your personal information. We take our obligations as a data controller seriously and are committed to processing your personal data lawfully, fairly and transparently at all times.

2. Scope of This Policy

This Privacy Policy applies to all personal data processed by rabet app in connection with:

• The rabet app website at rabetapp.com and all associated pages and sections
• The rabet app mobile browser experience accessed by Filipino players on Android or iOS devices
• All rabet app player accounts, including registration, account management and VIP programme participation
• All financial transactions processed through the rabet app platform, including GCash deposits, Maya deposits and bank transfer transactions in Philippine Pesos (PHP)
• Communications between rabet app and Filipino players via live chat, email or any other support channel
• All rabet app marketing communications where a Filipino player has opted in to receiving them

This Policy does not cover data practices of third-party websites or services that may be referenced on the rabet app platform. Each third-party service provider — such as GCash or Maya — operates under its own privacy policy, which we encourage Filipino players to review independently.

3. Personal Data We Collect

Rabet app collects the following categories of personal data from Filipino players:

Rabet app collects only the personal data that is necessary for the purposes described in this Policy. We do not collect sensitive personal data such as racial or ethnic origin, religious beliefs, health records or biometric data unless this is specifically required for identity verification and clearly explained to you at the time of collection.

4. How We Collect Your Data

Rabet app collects personal data from Filipino players through the following channels:

• Direct collection: Information you provide when you register your rabet app account, complete identity verification, make a deposit or withdrawal, contact support or update your account settings.
• Automated collection: Technical and gameplay data collected automatically when you use the rabet app platform, including session logs, betting records and device information collected via cookies and similar technologies.
• Third-party verification services: Identity verification data may be cross-referenced with Philippine government-issued document verification services as part of the KYC (Know Your Customer) process required for account registration and withdrawal processing.
• Payment processors: Confirmation data related to GCash and Maya deposits and withdrawals is received from these payment providers to reconcile your rabet app PHP wallet balance.
• Responsible gaming tools: Data generated when you use self-exclusion, deposit limits or session notifications on rabet app is recorded within your account to ensure these protections are correctly applied.

5. Purpose and Legal Basis for Processing

Rabet app processes your personal data for the following specific purposes, each supported by a lawful basis:

• Account creation and management: To create, maintain and manage your rabet app player account, including identity verification, security monitoring and account communications. Legal basis: contractual necessity.
• Payment processing: To process deposits in PHP via GCash, Maya or bank transfer, maintain your rabet app PHP wallet balance and process withdrawal requests to your verified payment method. Legal basis: contractual necessity.
• Gameplay and platform operation: To operate live casino, bingo, esports and VIP programme features, calculate and credit winnings to your PHP wallet, calculate and credit VIP points and settle esports prediction outcomes. Legal basis: contractual necessity.
• Regulatory compliance and fraud prevention: To conduct KYC checks, monitor for suspicious activity, comply with anti-money laundering obligations and prevent platform abuse. Legal basis: legal obligation and legitimate interest.
• Responsible gaming: To administer deposit limits, self-exclusion orders, session time notifications and cooling-off periods requested by Filipino players. Legal basis: legal obligation and contractual commitment.
• Customer support: To respond to enquiries, resolve disputes, investigate complaints and provide assistance to Filipino players via live chat and email. Legal basis: contractual necessity and legitimate interest.
• Platform improvement: To analyse aggregated, anonymised gameplay and usage data to improve the rabet app platform experience for Filipino players. Legal basis: legitimate interest.
• Marketing communications: To send promotional information, VIP offers and bonus notifications to Filipino players who have opted in to receiving such communications. Legal basis: consent (which may be withdrawn at any time).

6. Data Sharing and Third Parties

Rabet app does not sell, rent or trade your personal data to any third party for their independent marketing or commercial purposes. Your data may be shared with third parties only in the following carefully controlled circumstances:

• Payment service providers: GCash, Maya and Philippine bank transfer processors receive the minimum necessary information to process your PHP deposits and withdrawals. These providers are bound by their own data protection obligations and by agreements with rabet app that restrict data use to the specific payment services.
• Identity verification providers: Third-party KYC service providers may process your identity documents and details for the sole purpose of verifying your eligibility to hold a rabet app account. These providers are contractually bound to use your data only for this purpose.
• Live game content providers: The live casino game providers whose content appears on rabet app may receive anonymised or pseudonymised session data necessary to operate their game feeds. No identifiable personal data is shared with game providers beyond what is operationally necessary.
• Technology infrastructure providers: Hosting, cloud services and security providers who support the rabet app platform operate under strict data processing agreements and are not permitted to use your data for any purpose other than supporting rabet app services.
• Legal and regulatory authorities: Rabet app may disclose personal data to relevant Philippine authorities where required by applicable law, including in response to lawful law enforcement requests, anti-money laundering investigations or court orders.

All third parties with whom rabet app shares personal data are required to maintain appropriate security standards and are prohibited from using your data for purposes beyond those for which it was shared.

7. Payment Data, GCash and Maya

Because rabet app processes all transactions in Philippine Pesos and uses GCash and Maya as primary payment methods for millions of Filipino players, we take a particularly careful approach to financial data.

When you link your GCash or Maya account for rabet app deposits and withdrawals, rabet app receives confirmation of the transaction and the linked account reference — it does not store your full GCash PIN, Maya password or complete payment credentials. Full payment authentication for GCash and Maya transactions is handled entirely within those providers' own secure environments.

PHP transaction records — including deposit amounts, withdrawal amounts, dates and reference numbers — are retained within your rabet app account for the period described in the Data Retention section below. These records are used for account reconciliation, dispute resolution, responsible gaming monitoring and regulatory compliance.

8. Data Retention

Rabet app retains your personal data only for as long as is necessary for the purposes for which it was collected, subject to any longer retention period required by applicable Philippine legal or regulatory obligations.

• Active account data: All personal and gaming data associated with your rabet app account is retained for the full duration that your account remains active.
• Closed account data: Following account closure, rabet app retains identity verification records, financial transaction records and gaming history for a minimum period required by applicable anti-money laundering and compliance regulations. This period is typically five (5) years from the date of the last transaction or account closure, whichever is later.
• Self-exclusion records: Records of self-exclusion orders are retained for the full duration of the exclusion period and for a reasonable period thereafter to prevent the circumvention of exclusions through new account registration attempts.
• Marketing data: If you have opted in to rabet app marketing communications and subsequently opt out, your opt-out record will be retained to ensure we do not contact you again. The marketing preference record itself is kept indefinitely to honour your preference.
• Support communications: Live chat transcripts and email correspondence with the rabet app support team are retained for a period sufficient to resolve any follow-up queries and for quality assurance purposes.

When personal data is no longer required for any of the above purposes, rabet app deletes or anonymises it in a secure manner. Anonymised, aggregated data that cannot identify any individual Filipino player may be retained indefinitely for platform analytics and improvement purposes.

9. Security Measures

Rabet app implements a multi-layered security framework designed to protect the personal data of every Filipino player against unauthorised access, loss, misuse or disclosure:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and the rabet app platform is encrypted using industry-standard 256-bit SSL/TLS protocols — the same encryption level used by major Philippine financial institutions.
• Access Controls: Access to rabet app systems containing personal data is restricted to authorised personnel only, based on the principle of least privilege. All staff with data access undergo security training.
• Real-time Fraud Monitoring: The rabet app platform employs real-time monitoring systems that flag unusual account activity, suspicious login attempts and atypical transaction patterns for immediate review.
• Secure Data Storage: Personal data is stored in secured server environments with access logging, intrusion detection and regular security assessments.
• Password Security: Rabet app account passwords are stored using strong cryptographic hashing — they are never stored in plain text and cannot be viewed by rabet app staff.
• Incident Response: In the event of a data breach that affects Filipino players' personal data, rabet app will notify affected players and relevant authorities within the timeframes required by applicable law, and will take immediate steps to contain the breach and minimise harm.

10. Your Data Rights as a Filipino Player

As a Filipino player registered on rabet app, you have the following rights in relation to your personal data. To exercise any of these rights, please contact the rabet app support team with your registered account email address and a description of your request.

• Right to Access You may request a copy of the personal data rabet app holds about you, including your registration information, gaming history, PHP transaction records and any identity verification documents on file.
• Right to Correction If any personal data held by rabet app is inaccurate or incomplete, you have the right to request that it be corrected. For certain data types (such as name or date of birth), correction may require submission of supporting Philippine government-issued documentation.
• Right to Deletion You may request the deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to rabet app's retention obligations under applicable Philippine law and regulatory requirements. Note that regulatory retention requirements may prevent immediate full deletion.
• Right to Restrict Processing You may request that rabet app restricts the processing of your personal data in certain circumstances — for example, while a correction request is being assessed or where you contest the lawfulness of processing.
• Right to Withdraw Marketing Consent Where rabet app processes your data on the basis of your consent (such as for marketing communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
• Right to Lodge a Complaint If you are not satisfied with how rabet app has handled your personal data, you have the right to raise a complaint with the rabet app Data Privacy contact, details of which are in Section 14 of this Policy.

Rabet app will respond to all data rights requests within a reasonable timeframe. In some cases, rabet app may need to verify your identity before processing your request to ensure that data is not disclosed to an unauthorised person.

11. Cookies and Tracking Technologies

Rabet app uses cookies and similar tracking technologies on the rabetapp.com website to enable core platform functions, improve the player experience and analyse how Filipino players interact with the platform. The categories of cookies used by rabet app are:

• Essential cookies: Required for the rabet app platform to function correctly. These include session cookies that keep you logged into your account while you play, and security cookies that protect your session from unauthorised access. These cookies cannot be disabled without affecting platform functionality.
• Functional cookies: Used to remember your preferences on rabet app — such as your preferred language setting, game lobby display options and responsible gaming notification preferences. Disabling these cookies may reduce your personalised experience on the platform.
• Analytics cookies: Used to collect aggregated, anonymised data on how Filipino players navigate and use the rabet app platform — for example, which pages are visited most frequently and where players encounter difficulties. This data helps rabet app improve the platform for all users. No individually identifiable player data is used in analytics reporting.
• Marketing cookies: Used only where you have consented to receiving rabet app marketing communications. These cookies may be used to show you relevant rabet app promotions relevant to your game interests. You may withdraw marketing cookie consent at any time through your browser settings or account preferences.

You can manage cookies through your browser settings. Most Philippine mobile and desktop browsers allow you to view, block or delete cookies. Please note that blocking essential cookies will prevent you from logging in to your rabet app account.

12. Minors — Under 21 Years of Age

Rabet app operates a strict 21+ age policy and does not knowingly collect personal data from any individual under the age of 21. The rabet app registration process requires players to confirm their date of birth and subjects all new accounts to identity verification that includes age confirmation.

If rabet app becomes aware that personal data has been collected from a person under 21 years of age — whether through a false declaration at registration or any other means — the account will be immediately suspended, any funds in the account will be held pending investigation, and all personal data collected will be deleted as soon as legally permissible. Any winnings accrued on an account found to have been held by an underage individual will be forfeited.

If you are a parent or guardian and believe that a person under 21 in your care has created a rabet app account, please contact our support team immediately at the contact details in Section 14. We will act on all such notifications promptly and with the seriousness they deserve.

13. Updates to This Privacy Policy

Rabet app reviews and updates this Privacy Policy periodically to reflect changes in our data practices, applicable Philippine laws and regulations, or the services offered on the platform. The "Last Updated" date at the top of this page reflects the most recent revision.

When material changes are made to this Policy, rabet app will notify registered Filipino players via the email address on their account and/or via a prominent notification on the platform when they next log in. We will aim to provide advance notice of at least seven (7) calendar days before material changes take effect.

Your continued use of the rabet app platform following the effective date of any update constitutes your acceptance of the revised Privacy Policy. If you do not agree with any changes to this Policy, you should contact the rabet app support team to request account closure before the updated Policy takes effect.

14. Data Privacy Contact

If you have any questions, concerns or requests relating to this Privacy Policy or the way rabet app processes your personal data as a Filipino player, please contact the rabet app data privacy team through any of the following channels:

When submitting a data rights request to rabet app, please provide your full registered name, your rabet app account email address and a clear, specific description of the personal data involved and the action you are requesting. Rabet app may need to verify your identity before actioning the request to protect your account security.